The Salesforce platform is incredibly rich in capability and can be configured to do almost any business function imaginable. However, there is an art to understanding what tools to use in the vast platform so that the best results are achieved. Additionally, there is value in the use of restraint to reduce or eliminate the use of custom code in Salesforce solutions. Doing so reduces complexity, increased maintainability, and keeps overall costs down. HigherEchelon's commitment to our customers is that we will quickly build you the solution you need, using "clicks not code" wherever possible, to help improve the way you do business and get higher value out of your Salesforce investment.

HigherEchelon is a registered Salesforce Consulting Partner with excellent ratings!

Our Work - Salesforce Projects

HigherEchelon has proven skills in deploying, configuring and customizing Salesforce. Collectively we have decades of hands-on experience across our current staff. Some examples of our team’s Salesforce experience include:

  • Led the implementation of Salesforce for several thousand users at hundreds of locations across North America, supporting nearly 80 P&L centers and with complex integrations to third party data sources and applications
  • Led the re-architecture and implementation of Salesforce supporting an international private equity firm (with $200B assets under management)
  • Designed and built a Communities and Service Cloud solution for the United States Military Academy at West Point
  • Multiple small and medium size business implementations in the financial services, government contracting, professional services and other industries

Our Public Sector Salesforce Focus

HigherEchelon has significant experience in government contracting, with a TS Clearance, all our people are U.S. citizens and capable of obtaining appropriate clearances at any government customer. Contact us to discuss procurement mechanisms including the following:

  • SDVOSB Set-asides (prime)
  • GSA Contract Vehicle (prime)
  • Army Cloud Computing Enterprise Transformation (ACCENT) vehicle (prime)
  • T4NG (sub)

Our Private Sector Salesforce Focus

HigherEchelon has strong industry knowledge in multiple industries. Combining this knowledge with a disciplined process perspective and deep understanding of the Salesforce platform allows our team to develop practical solutions with real impact to your organization. Examples include:

  • Financial Services
  • Professional Services
  • Technology
  • Government Contracting
  • Manufacturing
  • Building Products and Services

Our People – Salesforce Experience and Certifications

HigherEchelon has employee Consultants on staff who have the following experience:

  • Sales Cloud
  • Service Cloud
  • Communities
  • Lightning Deployments and Migrations
  • Marketing Cloud
  • Pardot

HigherEchelon has employee Consultants on staff who have the following certifications:

  • Service Cloud Consultant
  • Sales Cloud Consultant
  • Community Cloud Consultant
  • Platform Developer I
  • Platform Developer II
  • Application Architect
  • Platform App Builder
  • Advanced Administrator
  • Administrator

Our Resources: