Point of Contact

Mark Osteen, MBB is the Senior Vice President of Government Programs for HigherEchelon. He is based in Augusta, Ga home of Ft Gordon and the newly formed Army Cyber Center of Excellence. He will maintain oversight on programs, client delivery, and business development efforts in the Eastern United States for government and corporate clients who are seeking to optimize organizational performance.

Mark brings over 30 years of proven and diverse experience working in manufacturing as a Supply Chain Director to most recently as a Subject Matter Expert in Lean Six Sigma for a large government contractor. He understands the issues that leaders face today in both a commercial and government spaces and has experience in developing and implementing strategic and operational plans. As a LSS SME he was program manager for the US Army G1 and oversaw all aspects of the deployment from training to project selection and mentoring of BB and GB candidates to completion of projects and certification. Primarily thought of a tool for manufacturing, Mark believes there is amazing potential for non-manufacturing organizations to harness the power of LSS to stream line transactional processes.

Mark is a 1983 graduate of Auburn University with a B.S. in Industrial and Operations Management.

What is VA Women’s Health Pilot?

There are great benefits to Women Veterans and the taxpayer by increasing the number of women Veterans who enroll and utilize VA women’s health services in a timely manner. Timely enrollment and utilization of VA’s mental health services can prevent suicide and other mental health sequelae resulting from undiagnosed and treatment of depression and PTSD. In addition, enrollment and use of VA health care ensures that reproductive and maternity care as well routine gender specific cancer screenings and follow up are continued without interruption once women leave military service.

Our Services

HigherEchelon provides services for the creation of a one day women’s health workshop as part of the transition assistance program for servicewomen transitioning from military to civilian life will help ensure that they are fully aware of: 1) their eligibility for VA health care, 2) the range of women’s health and mental health care services and benefits that are available to them, 3) the transformed culture of the VA health care system from male patients only to both male and female patients, 4) the importance about being proactive about one’s health and health care, 5) the importance of uninterrupted delivery of care for mental health issues, contraception, pregnancy and gender specific cancer screenings, etc., 6 ) how to enroll in VA health care, 7) and the locations of VA sites of care around the country.