Point of Contact

Mark Bartholf, PMP, is the Human Capital Services Director of Operations, whereby, he oversees the development, delivery, and program management of services to both commercial and government sector clients. In this capacity, Mark oversees two multi-million dollar programs – the U.S. Army Multi-Source Assessment and Feedback (MSAF) Coaching program and the Department of Veterans Affairs (VA), Veterans Benefits Administration (VBA) Executive Leadership Coaching and Training program, as well as numerous commercial sector programs across various industries. Mark’s background in the public and private sectors make him uniquely qualified to ensure delivery of effective training and quality operations for all customers. Mark is a former US Army Special Forces Colonel with over 30 years of experience in strategic planning and managing operations for organizations undergoing complex organizational challenges. His corporate experience includes financial services information technology operations, development, planning, and management supporting over 13,000 end-users. Mark is a 1987 graduate of the Virginia Military Institute where he earned a Bachelor of Arts in English. Mark also earned a Master’s in Strategic Studies from the U.S. Army War College in Carlisle, PA and is a Certified Project Management Professional (PMP).

What is VBA ELCP?

The VBA ELCP is a national training and coaching program for developing VBA leaders. It is a multi-week training program with coaching to develop leadership and VBA competencies. It promotes lifelong learning and is a key component in VA’s MyVA initiative and leader development. It provides VBA leaders the training for resilience and self-awareness across the VA competencies. We work with the leaders in interpreting their 360-degree assessment and assist in the creation and implementation of an effective development plan in support of their performance evaluation. The training is based on the Office of Professional Management (OPM) Executive Core Qualifications (ECQ) and the VBA competencies.

Our Services

Our program includes the implementation and facilitation of the Executive Leadership Coaching Program (ELCP), consulting with Regional and Staff Offices on leadership development training support, providing consultation on strategic planning, succession planning, and workforce development.