Point of Contact

Mark Osteen, MBB is the Regional Vice President for HigherEchelon -East. He is based in Augusta, Ga home of Ft Gordon and the newly formed Army Cyber Center of Excellence. He will maintain oversight on programs, client delivery, and business development efforts in the Eastern United States for government and corporate clients who are seeking to optimize organizational performance.

Mark brings over 30 years of proven and diverse experience working in manufacturing as a Supply Chain Director to most recently as a Subject Matter Expert in Lean Six Sigma for a large government contractor. He understands the issues that leaders face today in both a commercial and government spaces and has experience in developing and implementing strategic and operational plans. As a LSS SME he was program manager for the US Army G1 and oversaw all aspects of the deployment from training to project selection and mentoring of BB and GB candidates to completion of projects and certification. Primarily thought of a tool for manufacturing, Mark believes there is amazing potential for non-manufacturing organizations to harness the power of LSS to stream line transactional processes.

Mark is a 1983 graduate of Auburn University with a B.S. in Industrial and Operations Management.

What is NIEHS?

The NIEHS primarily conducts, fosters, and coordinates research on the biological effects of chemical substances and physical factors present in the environment, utilizing its own laboratories & personnel, contracts, and grant-in-aid to universities for research projects, training, fellowships, and environmental health centers. They seek to develop understanding of the mechanisms of action of environmental substances, to provide the scientific basis for evaluating their extent and severity on a national scale, and to define and develop methods for diagnosis and treatment of environmentally induced illness.

Our Services

HigherEchelon conducts coaching sessions with NIEHS executive leadership to improve management and leadership skills, fostering the development of a dynamic leadership team. Coaching sessions also include development and execution of the semi-annual leadership retreat curriculum. Additionally, we provide guidance on strategic planning by facilitating meetings, observing team interactions, and providing recommendations on ways to accomplish such planning in the most effective, transparent, and efficient manner. Our highly qualified personnel coupled with our experience in high performance training helps NIEHS Senior Leaders function as a cohesive team and exemplify the behaviors necessary to shape an innovative culture.